Amazon are usually very helpful when your kindle breaks and its under warranty.
However, when your device is out of warranty or you break the screen the standard response is buy a new one.
Buying new is the only option Amazon offer because they dont have a repair service.
There are many on line videos on how to replace the screen or battery but if you don’t have the time or skills let me have your device and I will estimate for repair. -
David Everitt -